Privacy Policy

1. Introduction

This privacy policy aims to inform users of the website https://vtkglobalsupply.fr about how VITECKO SASU collects, uses, and protects their personal data. It applies to all data processing carried out through the website.

2. Data Controller

VITECKO SASU
SIRET: 99333437400010
Registered office: 33 AVENUE DE CLAIX, 38180 SEYSSIN
Email: contact@vtkglobalsupply.fr
Publishing Director: Mrs. Huan WANG DIRRENBERGER

3. Data Collected

We may collect the following information:
  • Identification data: first name, last name, position, company.
  • Contact data: email address, phone number.
  • Browsing data: IP address, browser type, pages visited, time spent on the site.
  • Form-related data: messages, quote requests, appointment bookings.
  • Cookies: trackers required for the website to function and analytics tools (see section 8).
No sensitive data (racial origin, political opinions, health data, etc.) is collected.

4. Purposes of Data Processing

The collected data is used for the following purposes:
  • Responding to contact or quote requests.
  • Managing customer and commercial relationships.
  • Improving the quality of the website and services.
  • Managing online appointment scheduling.
  • Complying with legal and regulatory obligations.
No data is used for commercial purposes without explicit consent.

5. Legal Basis for Processing

In accordance with Article 6 of the GDPR, data processing is based on:
  • Explicit consent from the user (forms, cookies).
  • Contract performance or pre-contractual measures.
  • Legal obligations (invoicing, accounting).
  • The company’s legitimate interest (improving user experience, statistics).

6. Data Recipients

Personal data is intended solely for VITECKO SASU and its authorized technical service providers:
  • MB TanaServices France (website development and technical maintenance – SIRET 952 535 078 00010).
  • Potential hosting or messaging subcontractors (Hostinger International Ltd. – Lithuania).
No data is transferred to unauthorized third parties or sold.

7. Data Retention Period

Data is retained for:
  • 3 years after the last contact for prospects.
  • 5 years for contractual or transaction-related data.
  • Up to 13 months for analytics cookies (unless consent is renewed).
Data may be deleted upon simple request (see section 9).

8. Cookies and Trackers

The website uses cookies for:
  • Technical operation of the website (mandatory).
  • Audience measurement (Google Analytics 4).
  • Chat or online appointment scheduling (Calendly, Crisp, Tidio, or HubSpot Chat).
Upon first visit, a banner allows users to accept, refuse, or configure cookies according to Consent Mode v2. Preferences can be changed at any time via the “Manage Cookies” link located at the bottom of the page.

9. User Rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights:
  • Right of access to your data.
  • Right of rectification.
  • Right to erasure (“right to be forgotten”).
  • Right to restrict processing.
  • Right to object.
  • Right to data portability.
  • Right to define instructions on the handling of your data after your death.
To exercise these rights, contact: contact@vtkglobalsupply.fr
or by post at: VITECKO SASU – 33 AVENUE DE CLAIX, 38180 SEYSSINS You may also lodge a complaint with the CNIL: www.cnil.fr – 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

10. Data Security

We implement all necessary technical and organizational measures to protect your data against loss, theft, unauthorized access, disclosure, or alteration. All exchanges with the website are secured via HTTPS (SSL). Access to the back office is protected by strong usernames and passwords.

11. Transfers Outside the European Union

Some technical data may be transferred outside the European Union (hosting in Lithuania). These transfers are governed by Standard Contractual Clauses approved by the European Commission, ensuring an adequate level of protection.

12. Changes to This Policy

This policy may be amended at any time to reflect legal or technical developments. The latest update date is shown at the bottom of this page. Last updated: 10/10/2025